Customer Service

Campaign: Customer Service

Customer Service Phone Number

Can there be a phone number dedicated to PCAV service and customer support?

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18 votes

Campaign: Customer Service

Firewall problem

Just did your update 6/20/2013 now my firewall wont activate what is the issue? i have panda cloud pro

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4 votes

Campaign: Customer Service

updation

i think it would be kind , if the panda industry can put on a ticker mention the status of updation its doing in the cloud antivirus.

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7 votes

Campaign: Customer Service

panda analyse

quand je veux lancer l'analyse panda marque erreur 1

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10 votes

Campaign: Customer Service

Does Panda Cloud Cleaner offer real-time protection?

I should think it's a good idea to make it clear to Panda users whether Panda Cloud Cleaner provides real-time protection, If not, should we additionally install an anti-malware program that gives real-time protection?

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5 votes

Campaign: Customer Service

Asian language issue

I hope that Panda Launched 2015 Chinese version.

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3 votes

Campaign: Customer Service

Won't let me remove an unblock on a file

I'm trying to re-block files I unblocked 2 years ago because now I'm suspicious of them. They're .dll files in the system32 folder (why I unblocked them in the first place, I don't know). When I try to re-block them, it says, "Unexpected error. Error code 11. If you want to help us improve, send us a suggestion with information about this error and how it occured.", and it's still unblocked.

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3 votes

Campaign: Customer Service

Make free Panda work consistantly

My free panda cloud (as I am disabled and cannot afford the better version) quits and then cannot be started. It does this constantly. If you are going to provide a free on, how about quitting the "buy the expensive one to avoid problems" trick. Crap like that just makes mw wish to switch or locate a torrent. Something I am disinclined to do. My wife's free Panda works exactly the same so I am on to you. This has also ...more »

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4 votes

Campaign: Customer Service

TROUBLESHOOTING

WHY U R TELLING TO CLIENTS THAT SUBMIT DATA TO THEM WHILE ANY PROBLEM OCCURS, YOUR DUTY IS TO FIND OUT WHAT HAPPENED?

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6 votes

Campaign: Customer Service

Error received after full scan

after full scan was completed I received was notified that an error was detected. it did not tell me what the error was so i can offer little information. also noticed that Skype (computer to phone) was open. did scan force this application to open? was this the error that the scan detected?

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6 votes

Campaign: Customer Service

vielen dank - ihr seid die rettung (+die zukunft?)

hallo - nach ewigem probieren mit verschiedenen browsern und antivieren-programmen hat es mein netbook 1,65/4/500 lenovo s205 endlich geschafft, sich mit einer kostenlosen virenschutz-software zu schützen. weil es so schön klappte, bei z.Z. nur ca. 7,5kb/s (wegen verbrauchten 5GB jetzt bis juli lahm) euer päckchen statt in zuerst angekündigten 1h45m. in `nur´1h16m. herunter zu laden, meine ich, das es angebracht ist, ...more »

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2 votes

Campaign: Customer Service

error code 10

what is error code 10? A window popped up saying Windows error & wanted to download a program is this a virus or other infiltrating program?

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3 votes