Customer Service

Campaign: Customer Service

Explorateur Windows a cessé de fonctionner

Toutes les 9 secondes, une fenetres "Explorateur Windows" contenant "Explorateur Windows a cessé de fonctionner- Windows recherche une solution au problème" apparaît, puis "Explorateur Windows redémarre"

Je peut allez sur Internet, mais pas dans "mes documents", ou "poste de travail", a part pendant les 9 secondes d'intervalles. Je peut par contre aller sur Internet, mais je ne peux rien enregistrer.

Submitted by

Voting

4 votes

Campaign: Customer Service

Unexpected error code 1

Panda Cloud keeps stopping the scan with this warning

Submitted by

Voting

4 votes

Campaign: Customer Service

On panda scan

when scanning on a clock it don't scan long enough to do a super job, I got other programs will run 3 to 4 hours on a scan to get everything, Where Panda will NOT, Panda doesn't go thru the whole computer to clean up the internet trash, like trojans and other internet trash, what get me panda want to charge for there program it does only 1/3rd of the job Vs. OTHER COMPANIES that I GOT NOW WHY.

Submitted by

Voting

4 votes

Campaign: Customer Service

Absturz von Panda Gold Protection

Mein Panda Gold Protection 2015 gekauft und aktiviert ist 2mal abgestürzt mit dieser Meldung PSUAMain.exe. Dass das ein Programmabsturz ist habe ich erst später erfahren und dann ewig lange gesucht was zu tun ist. Ich empfehle in Ihren FAQ's einen Titel neu aufzunehmen, wie bei diesem Programmabsturz das kaputte Program restlos mit UNINSTALL-Links deinstalliert und wie das Programm wieder neu installiert werden muss. ...more »

Submitted by

Voting

4 votes

Campaign: Customer Service

Scan failed

Check your Software because the virus scan failed again.

Submitted by

Voting

3 votes

Campaign: Customer Service

Optimized Scan

I just ran an optimized scan. My PC was directly connected to the Internet. However, Panda said my scan was just run without being connected to the Internet. Has anyone else experienced this error/message?

Submitted by

Voting

3 votes

Campaign: Customer Service

I am not "new" where did my account go?

I am not new to panda cloud or it's forums and community's....what happen to my account?

Submitted by

Voting

3 votes

Campaign: Customer Service

Won't let me remove an unblock on a file

I'm trying to re-block files I unblocked 2 years ago because now I'm suspicious of them. They're .dll files in the system32 folder (why I unblocked them in the first place, I don't know). When I try to re-block them, it says, "Unexpected error. Error code 11. If you want to help us improve, send us a suggestion with information about this error and how it occured.", and it's still unblocked.

Submitted by

Voting

3 votes

Campaign: Customer Service

Same virus

Same virus doubleclick.net. Actually it's @99% because Panda is that good. However, it only shows up when I'm looking for a flight. I believe it to be in connection with bookingbuddy.com Not one I use; but twice had occasion to. Solution: ID and delete by memory Secondly, some kind of Ebomb came along with it. I was so inundated with unknown "ads" and multiple open windows, that would not stop; I had to shut down. Computer ...more »

Submitted by

Voting

3 votes

Campaign: Customer Service

verificação

seu antivirus mostra minha lixeira sem arquivos ,mas não é verdade.sugiro melhorar ,também afirma que não estou conectado à internet,mas neste momento,falo com vcs.podem me ajudar?

Submitted by

Voting

3 votes

Campaign: Customer Service

contato com cliente

sugiro um canal de contato geral para receber solução de problemas .seu atendimento é inoperante e ineficaz.não podemos ficar à espera de soluções por muito tempo.por favor melhorem o atendimento pois o produto é bom,mas voces podem estraga-lo por imperícia

Submitted by

Voting

3 votes

Campaign: Customer Service

error code 10

what is error code 10? A window popped up saying Windows error & wanted to download a program is this a virus or other infiltrating program?

Submitted by

Voting

3 votes